Request a Repair

Creda products are manufactured to the highest standards to give reliable service year on year. If you do experience a problem, the next step will depend on whether your product is in or out of warranty.

Out of Warranty

If your product is out of warranty please contact our service company GDHA on 0844 248 4159.

In Warranty

For in warranty requests please fill in the email form below with details of your product/model and the problem you are experiencing & we will contact you to arrange for a repair.

Please note that there may be a charge to repair your product if it is not covered under any manufacturer or extended warranty, but we will contact you for agreement before any chargeable service is scheduled.

Contact details
Name*
Email*
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Model Number (if known)
Model Number
If you don't know your model number, please select from the categories below:
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Further details
Series
Serial No.
Date of Purchase*
(dd/mm/yyyy)
Reason for Enquiry*
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Quick Links

Part L compliance

The revised Part L of the Building Regulations, which deals with the conservation of fuel and power, is now in force. This regulation affects electric heating systems in both new-build and existing dwellings.

» Learn more about Part L

Design Service

Let Creda take the pain out of your heating requirements by using our specialist design service. Designed to provide optimum heating solutions for all types of installations.

» Creda Heating Design Service