Have a question?

Get in touch today

How would you like to contact us?

Contact us online

Whether you're looking for advice on the which Creda product to buy, or are having problems with your Creda product, then the easiest way to get in touch with us is our online form where we will respond as efficiently and effectively as possible. 

Online Form

Talk to us today

Our friendly customer service teams are here to help you, be it with a question on something you already own or are thinking of buying.

Call our Customer Support Team

0344 879 35 88*

*Calls to us cost no more than a national rate call to an 01 or 02 number and are included in mobile bundled minutes.

Please listen carefully to the menu options to ensure your call is routed to the correct team and to avoid unnecessary hold times. During sudden changes in temperature, our phone lines become extremely busy and hold times may be longer. We encourage you to use our Online Form for less urgent queries.

In order to provide you with the best possible service, we ask that for all fault/product issues that you have the details of the product including model and serial number, date of purchase or installation and if required the proof of purchase. This ensures we can assist the first time you contact us.